Last Updated: August 25, 2026

Privacy Policy

That’s Way Better Housecleaning (“That’s Way Better,” “we,” “us,” or “our”) is operated by Flourish Faster LLC, a Texas limited liability company.

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

This Privacy Policy applies when you visit our website, submit an inquiry or other form, request an estimate, schedule or receive cleaning services, communicate with us, or otherwise interact with That’s Way Better Housecleaning.

We may collect personal information that you voluntarily provide to us, including:

First and last name Email address Telephone or mobile phone number Home or service address Information about your home, such as number of bedrooms and bathrooms Cleaning preferences and requested services Scheduling and appointment information Communications you send to us Information submitted through inquiry, contact, scheduling, or other forms Payment and transaction-related information

When you use our website, we may also automatically collect certain technical information, including:

IP address Browser and device information Pages visited Referring website or source Approximate location based on IP address Website interaction and usage information

We collect information directly from you when you submit forms, contact us, schedule services, accept an estimate, make a payment, communicate with us, or otherwise interact with our business.

We may use the information we collect to:

Respond to cleaning inquiries Prepare and send estimates Schedule and manage cleaning appointments Provide housecleaning services Send appointment confirmations, reminders, cancellations, rescheduling notices, and service updates Provide customer support Process payments and maintain transaction records Communicate with you regarding your services Maintain and improve our website and services Protect against fraud, misuse, or security threats Maintain business and accounting records Comply with applicable legal and regulatory obligations

We use personal information only for legitimate business purposes associated with operating That’s Way Better Housecleaning and providing services to our customers.

That’s Way Better Housecleaning may offer SMS/text messaging for customers who expressly choose to receive text messages from us.

Our SMS program is used for non-marketing, service-related communications, which may include:

Responses to cleaning inquiries Estimate-related communications Scheduling coordination Appointment confirmations and reminders Cancellation or rescheduling notices Service updates Customer care communications

Providing your telephone number does not automatically enroll you in SMS messaging. When SMS consent is offered through one of our forms, consent is optional and must be affirmatively provided.

Consent to receive SMS messages is not a condition of purchasing goods or services from That’s Way Better Housecleaning.

Message frequency varies based on your inquiries, appointments, and services. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This provision specifically applies to mobile information and consent collected for SMS communications.

HighLevel's current A2P documentation says that bolded paragraph must appear in the Privacy Policy using that language.

We may use service providers to help us operate our business and deliver our services. These may include providers supporting functions such as:

Website hosting Customer relationship management Forms and scheduling Email and SMS communications Payment processing Accounting Analytics Customer support

These providers may process personal information as necessary to perform services on our behalf.

Mobile information and SMS opt-in data and consent are subject to the restrictions described in Section 4 above.

Our website and service providers may use cookies and similar technologies to help the website function, understand website usage, remember preferences, improve user experience, and measure website performance.

Cookies are small files stored on your device when you visit a website.

Depending on your browser and device settings, you may be able to block, delete, or restrict cookies. Disabling certain cookies may affect the functionality of portions of our website.

We may also use analytics technologies that collect information about how visitors interact with our website, such as pages viewed, time spent on pages, device type, browser type, and referring sources.

Payments may be processed through third-party payment processors.

We do not necessarily receive or store complete payment card information when payments are processed by these providers. Payment information is handled according to the privacy and security practices of the applicable payment processor.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, secure technology providers, account protections, and limiting access to personal information to individuals or service providers who reasonably require it to perform business functions.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the reason it was collected.

You may contact us to:

Request information about personal information we maintain about you Request correction or updating of inaccurate information Request deletion of certain personal information, where applicable Update your contact information Ask questions about how your information is used Unsubscribe from email communications Opt out of SMS communications

To unsubscribe from marketing or optional email communications, use the unsubscribe instructions included in the applicable email or contact us directly.

To opt out of SMS communications, reply STOP to a message from us. You may reply HELP for assistance.

Certain information may need to be retained for legal, accounting, fraud-prevention, contractual, or legitimate business purposes even after a deletion request.

Our website and cleaning services are intended for adults and are not directed to children under 18.

We do not knowingly collect personal information from children under 18 through our website for the purpose of providing our services.

If you believe a child has provided personal information to us, please contact us so we can review the matter.

Our website may contain links to websites or services operated by other organizations. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

We encourage you to review the privacy policies of any external websites or services you use.

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact: